Claims
We provide consultancy and assistance in the management and settlement of claims.
Thanks to the know-how and experience of our team, we aim to make the customer feel safe and protected and we support them in all phases of the procedure, with a simple and direct approach.
Complaints
Any complaints regarding the contractual relationship must be forwarded in writing according to the methods and contact details provided below for the individual Insurance Companies with which Insurance Placement Agency S.r.l. has business relationships:
ASSICURATRICE MILANESE S.p.A
Ufficio Reclami
Corso Libertà 53,
41018 San Cesario sul Panaro
servizio.reclami@assicuratricemilanese.it
fax +39 059 8672387
CHUBB EUROPEAN GROUP
Ufficio Reclami
Via Fabio Filzi 29,
20124 Milano
ufficio.reclami@chubb.com; ufficio.reclami@pec.chubb.com
fax +39 02 27095430
EUROHERC OSIGURANJE D.D.
Servizio Reclami
Ulica grada Vukovara 282,
Zagabria, Croazia
reclami@euroherc.it
GLOBAL ASSISTANCE S.p.A.
Ufficio Gestione Reclami
Piazza Diaz 6,
20123 Milano
Responsabile: Dott.ssa Beatriz Garcìa Acedo
gestione.reclami@globalassistance.it;
tel. 02 43335020
INSURANCE JSC DALLBOGG LIFE AND HEALTH
Ufficio Reclami
DioDea Italy S.r.l.
Via Arno n. 74,
00198 Roma (IT)
Pec: reclamidallbogg@legalmail.it
LLOYD’S INSURANCE COMPANY SA
Ufficio Italiano dei Lloyd’s – Servizio Reclami
Corso Garibaldi 86,
20121 Milano
servizioreclami@lloyds.com o servizioreclami@pec.lloyds.com;
fax +39 02 63788857
METLIFE EUROPE LIMITED
The person who considers himself dissatisfied with reference to a contract or an insurance service of the Company can submit a complaint, using the appropriate form available in the Customer Assistance – Complaints Section of the website: www.metlife.it
MetLife – General Representation for Italy Complaints Office
Via Andrea Vesalio, 6
00161 Roma
reclami@metlife.it;
tel. + 39 06 492161
fax +39 06 49216300
NOBIS COMPAGNIA DI ASSICURAZIONI S.p.A.
he person who considers himself dissatisfied with reference to a contract or an insurance service of the Company can submit a complaint, using the appropriate form available in the Complaints Section of the website: www.nobisassociazione.it
Alternatively, the Contractor is invited to write a “Complaint Notice” indicating the mandatory name, surname and tax code (or VAT number) to be forwarded to one of the following addresses:
NOBIS Insurance Company S.p.A. – COMPLAINTS OFFICE
Via Lanzo 29,
10071 Borgaro Torinese (TO)
reclami@nobisassicurazioni.it
Tel. 011 4518744 (dal lunedì al giovedì dalle 9.00 alle 12.00 ed il venerdì dalle 9.00 alle 12.00)
Fax 011 4518730
QBE INSURANCE (EUROPE) LIMITED
QBE Insurance (Europe) Ltd Rappresentanza Generale per l’Italia – Servizio Reclami
Via Melchiorre Gioia 8,
20124 Milano
reclami@it.qbe.com
SWISS RE INTERNATIONAL SE
Swiss Re International Se,
Via dei mercanti 12,
20121 Milano
REVO INSURANCE S.p.A.
REVO INSURANCE S.p.A. – “Funzione Reclami”
Via Monte Rosa n. 91 – 20149 Milano (MI),
reclami@elbassicurazioni.it; reclami@pec.revoinsurance.com;
Fax. 02 92885749;
TUTELA LEGALE S.p.A.
Tutela Legale Spa – Funzione reclami
Corso di Porta Nuova n. 34
20121 Milano (MI)
reclami@tutelalegalespa.it,
direzione@pec.tutelalegalespa484.it
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