{"id":1321,"date":"2026-01-19T08:06:23","date_gmt":"2026-01-19T08:06:23","guid":{"rendered":"https:\/\/www.ipagency.it\/?page_id=1321"},"modified":"2026-01-19T08:10:25","modified_gmt":"2026-01-19T08:10:25","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.ipagency.it\/en\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_image=”https:\/\/www.ipagency.it\/wp-content\/uploads\/2023\/07\/couple-with-business-consultants-at-the-office-2021-09-02-01-01-35-utc.jpeg” height=”22vw” height_tablet=”28vw” height_phone=”40vw” height_last_edited=”on|phone” background_last_edited=”on|phone” background_position_phone=”center_right” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.21.0″ _module_preset=”default” custom_padding=”120px||120px||false|false” custom_padding_tablet=”60px||60px||false|false” custom_padding_phone=”40px||40px||false|false” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”50px||||false|false” custom_margin_tablet=”20px||||false|false” custom_margin_phone=”20px||||false|false” custom_margin_last_edited=”on|phone” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_3″ _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_3_font=”|700|||||||” header_3_font_size=”4.17vw” custom_margin=”0px||29px||false|false” custom_margin_tablet=”0px||10px||false|false” custom_margin_phone=”||0px||false|false” custom_margin_last_edited=”on|phone” header_3_font_size_tablet=”5vw” header_3_font_size_phone=”5.5vw” header_3_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Complaints<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” max_width=”380px” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|tablet” global_colors_info=”{}”]<\/p>\n

Any complaints regarding the contractual relationship must be forwarded in writing according to the methods and contact details provided below for the individual Insurance Companies with which Insurance Placement Agency S.r.l. has business relationships:<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.22.2″ _module_preset=”default” custom_padding=”60px||||false|false” custom_padding_tablet=”30px||||false|false” custom_padding_phone=”30px||||false|false” custom_padding_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_toggle title=”ASSICURATRICE MILANESE S.p.A” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”||||||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Ufficio Reclami
Corso Libert\u00e0 53,
41018 San Cesario sul Panaro<\/p>\n

servizio.reclami@assicuratricemilanese.it
fax +39 059 8672387<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”CHUBB EUROPEAN GROUP” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”|||on|||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Ufficio Reclami
<\/span>Via Fabio Filzi 29,
20124 Milano<\/p>\n

\n

ufficio.reclami@chubb.com; ufficio.reclami@pec.chubb.com
fax +39 02 27095430<\/p>\n<\/div>\n

[\/et_pb_toggle][et_pb_toggle title=”EUROHERC OSIGURANJE D.D.” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”|||on|||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Servizio Reclami<\/span>
Ulica grada Vukovara 282,<\/span>
Zagabria, Croazia<\/span><\/p>\n

reclami@euroherc.it<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”GLOBAL ASSISTANCE S.p.A.” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”||||||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Ufficio Gestione Reclami<\/span>
Piazza Diaz 6,<\/span>
20123 Milano<\/span><\/p>\n

Responsabile: Dott.ssa Beatriz Garc\u00eca Acedo
gestione.reclami@globalassistance.it;
tel. 02 43335020<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”LLOYD\u2019S INSURANCE COMPANY SA” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”|||on|||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Ufficio Italiano dei Lloyd\u2019s \u2013 Servizio Reclami<\/span>
Corso Garibaldi 86,<\/span>
20121 Milano<\/span><\/p>\n

servizioreclami@lloyds.com o servizioreclami@pec.lloyds.com;
fax +39 02 63788857<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”METLIFE EUROPE LIMITED” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”|||on|||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

The person who considers himself dissatisfied with reference to a contract or an insurance service of the Company can submit a complaint, using the appropriate form available in the Customer Assistance – Complaints Section of the website: www.metlife.it<\/p>\n

MetLife \u2013 General Representation for Italy Complaints Office
Via Andrea Vesalio, 6
00161 Roma<\/p>\n

reclami@metlife.it;
tel. + 39 06 492161
fax +39 06 49216300<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”NOBIS COMPAGNIA DI ASSICURAZIONI S.p.A.” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”||||||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

he person who considers himself dissatisfied with reference to a contract or an insurance service of the Company can submit a complaint, using the appropriate form available in the Complaints Section of the website: www.nobisassociazione.it<\/p>\n

Alternatively, the Contractor is invited to write a “Complaint Notice” indicating the mandatory name, surname and tax code (or VAT number) to be forwarded to one of the following addresses:
NOBIS Insurance Company S.p.A. – COMPLAINTS OFFICE<\/p>\n

Via Lanzo 29,
10071 Borgaro Torinese (TO)<\/p>\n

reclami@nobisassicurazioni.it
Tel. 011 4518744 (dal luned\u00ec al gioved\u00ec dalle 9.00 alle 12.00 ed il venerd\u00ec dalle 9.00 alle 12.00)
Fax 011 4518730<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”QBE INSURANCE (EUROPE) LIMITED” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”|||on|||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

QBE Insurance (Europe) Ltd Rappresentanza Generale per l\u2019Italia \u2013 Servizio Reclami<\/span><\/p>\n

Via Melchiorre Gioia 8,
20124 Milano
reclami@it.qbe.com<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”SWISS RE INTERNATIONAL SE” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”|||on|||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Swiss Re International Se,<\/span>
Via dei mercanti 12,<\/span>
20121 Milano<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”REVO INSURANCE S.p.A.” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”||||||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

REVO INSURANCE S.p.A. – \u201cFunzione Reclami\u201d
Via Monte Rosa n. 91 – 20149 Milano (MI),<\/p>\n

reclami@elbassicurazioni.it;<\/a>\u00a0 reclami@pec.revoinsurance.com; <\/a>
Fax. 02 92885749;<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”TUTELA LEGALE S.p.A.” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#ef003b” toggle_icon=”L||divi||400″ open_icon_color=”#E02B20″ open_toggle_icon=”K||divi||400″ _builder_version=”4.22.2″ _module_preset=”default” title_text_color=”#000000″ title_font=”||||||||” custom_margin=”||||false|false” custom_padding=”0px|0px|29px|0px|false|false” border_width_all=”0px” border_width_bottom=”1px” global_colors_info=”{}”]<\/p>\n

Tutela Legale Spa \u2013 Funzione reclami
Corso di Porta Nuova n. 34
20121 Milano (MI)<\/p>\n

reclami@tutelalegalespa.it,<\/a>
direzione@pec.tutelalegalespa484.it<\/u><\/a><\/p>\n

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Becomes
\none of our collaborators<\/h3>\n

[\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” text_text_color=”#FFFFFF” locked=”off” global_colors_info=”{}”]<\/p>\n

Do you want to join our team of professionals? Collaborate with us on highly challenging national and international projects.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”\/en\/collaborators\/” button_text=”Discover more” _builder_version=”4.22.2″ _module_preset=”default” button_text_color=”#FFFFFF” custom_css_main_element=”border-top: 0px;||border-left: 0px;||border-right: 0px;” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

ComplaintsAny complaints regarding the contractual relationship must be forwarded in writing according to the methods and contact details provided below for the individual Insurance Companies with which Insurance Placement Agency S.r.l. has business relationships:Ufficio ReclamiCorso Libert\u00e0 53,41018 San Cesario sul Panaro servizio.reclami@assicuratricemilanese.itfax +39 059 8672387Ufficio ReclamiVia Fabio Filzi 29,20124 Milano ufficio.reclami@chubb.com; ufficio.reclami@pec.chubb.comfax +39 02 27095430 […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1321","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nComplaints - Insurance Placement Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ipagency.it\/en\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - Insurance Placement Agency\" \/>\n<meta property=\"og:description\" content=\"ComplaintsAny complaints regarding the contractual relationship must be forwarded in writing according to the methods and contact details provided below for the individual Insurance Companies with which Insurance Placement Agency S.r.l. has business relationships:Ufficio ReclamiCorso Libert\u00e0 53,41018 San Cesario sul Panaro servizio.reclami@assicuratricemilanese.itfax +39 059 8672387Ufficio ReclamiVia Fabio Filzi 29,20124 Milano ufficio.reclami@chubb.com; 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